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FAQs
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Login challenges
Membership questions
- Can I create templates from PowerFrameworks content/images?
- Can I share my membership/password with others?
- Can I use my downloaded frameworks after my membership expires if I do not renew?
- Can I use my subscription from my work computer and my computer at home?
- Can I use PowerFrameworks in my clients presentations?
- Can I use PowerFrameworks on a website?
- How many images can I download during my membership?
- I know I'm obligated to keep my access information to PowerFrameworks secure. What other security measures should I take?
- I received an email requesting me to click on a link that will take me to a page to update my personal information. Is this a PowerFrameworks practice?
- I started to subscribe (and got as far as the payment screen), but did not complete the payment. Later when I went back in to complete the payment, I can't select the same username. Did someone already take it?
- I'm having trouble resubscribing. What is happening?
- My email has changed, but I don't see an option to change this. What do I do?
- What are the PowerFrameworks usage guidelines?
- What is your cancellation policy?
Sales and Presales Questions
- Can I pay in a currency other than U.S. dollars?
- Is my purchase at PowerFrameworks secure?
- My company would like to purchase a number of licenses but does not want to have to go through signing up each user separately. Can you handle group sales?
- What are the payment options, and are they secure?
- With all of the features in PowerPoint 2007 and 2010, do I still need PowerFrameworks?